Berkshire Athenaeum - Chat with Us

The Athenaeum's Reference Department is now available to answer your questions via chat or text messaging. Chat service is available during regular library hours. Standard text messaging charges apply.

		Yahoo: pittsref AOL Instant Messenger (AIM): pittsref Google Chat & Google Talk: pittsref@gmail.com Microsoft Windows Live Messenger: pittsref@hotmail.com Or Text us on our Text Message Line: (413) 242-6764* Note: This number is for text messages only and does not accept phone calls or voice mails.	Chat Reference Tips: Please be aware that Athenaeum staff must give priority to patrons in the library. Patrons may submit up to three chat &/or text reference inquiries per day. If the library's IM account is unavailable (we're away from the desk or helping another patron), please try back in a few minutes. Chat is ideal for short, general information requests. For more detailed assistance, please feel free to come into the library, call us at 413-499-9480 x 202, or send us an email at pittsref@cwmars.org When you send us a question, please try to include as much information as possible. It is helpful for us to know, for example, if you're looking for sources for a term paper, if you have a deadline, what you've already consulted, etc. Athenaeum staff will end any chat session that is non-professional in nature and block users who violate Library Policy.

Yahoo: pittsref

AOL Instant Messenger (AIM): pittsref

Google Chat & Google Talk: pittsref@gmail.com

Microsoft Windows Live Messenger: pittsref@hotmail.com

Or Text us on our Text Message Line: (413) 242-6764*
*Note*: This number is for text messages only and does not accept phone calls or voice mails.

Chat Reference Tips:

Please be aware that Athenaeum staff must give priority to patrons in the library.
Patrons may submit up to three chat &/or text reference inquiries per day.
If the library's IM account is unavailable (we're away from the desk or helping another patron), please try back in a few minutes.
Chat is ideal for short, general information requests. For more detailed assistance, please feel free to come into the library, call us at 413-499-9480 x 202, or send us an email at pittsref@cwmars.org
When you send us a question, please try to include as much information as possible. It is helpful for us to know, for example, if you're looking for sources for a term paper, if you have a deadline, what you've already consulted, etc.
Athenaeum staff will end any chat session that is non-professional in nature and block users who violate Library Policy.

Ask a Librarian

Have a question? Why not chat with a librarian? Or text us!