MUSEUM PASSES: POLICY AND PROCEDURES
The principal role of the Berkshire Athenaeum, continuing the long-standing tradition of American libraries in our democratic society, is to ensure the availability of information and materials for independent, self-directed learning. Providing access to area museums is one of the resource options the Athenaeum has in providing information and cultural enrichment.
A. PASS OPTIONS: The Athenaeum has two types of passes. Facsimile passes are one-time use photocopies of museum passes that are dated and not returned to the Athenaeum. Original passes are laminated, are good for one year, and must be returned to the Athenaeum for circulation to other borrowers.
B. AVAILABILITY ASSURANCE: The Athenaeum makes the best effort to assure a museum pass will be available on the day it has been reserved, however borrowers should understand that the library's success is dependent upon how conscientious the previous borrower is. Should a borrower neglect to return a pass on time, the library's ability to provide the pass at the appointed time may be placed in jeopardy (see LOAN PERIODS below).
C. CHECK-OUT: “Original” museum passes are checked out like any other circulating library material using the Athenaeum computerized circulation system. Facsimile passes do not get checked out using the circulation system.
D. LOAN PERIODS:
D.1. FACSIMILE LOANS: Facsimile passes are turned in at the museum and not returned to the Athenaeum.
D.2. "ORIGINAL” PASS LOANS: “Original” passes circulate for twenty-four hours. The date due is printed on the receipt provided to the borrower.
D.3. PASS PICK-UP: Passes are picked up on the day of the reservation, from 9:30 a.m. to 12:00 noon, Monday through Friday, and on Saturdays from 10:30 a.m. to 12:00 noon. Provided the borrower may conform to a twenty-four hour loan period of an “original” pass, it may be picked up the day before the reservation date.
E. OVERDUE PASSES: The law provides for certain recourses the Athenaeum may take against persons who fail to conform to Athenaeum policy regarding the loan of library materials, including “original” museum passes. Delinquent borrowers may be assessed an overdue fine, denied the privilege of borrowing museum passes at a future date, or denied library borrowing privileges entirely, depending upon the extent or severity of an overdue loan. The rate of fine for any overdue pass is $1.00 per overdue day or portion thereof. The maximum overdue fee for any one borrowed item is $5.00.
F. REGISTRATIONS: Museum Passes are available to any patron having a valid library registration in good standing.
G. RENEWALS: Museum passes are not renewable.
H. REPLACEMENT COSTS: A lost or unreturned "original" pass will be billed to the borrower at the default rate of $10.00 unless the museum charges a higher rate.
I.1.CIRCULATION DEPARTMENT: All reservations are handled by the adult Circulation Department.
I.2. HOW TO RESERVE: While walk-ins are welcomed, patrons are encouraged to reserve passes to the museum of their choice either in person, by phone (499-9480, Ext. 3) during regular library hours, or online at www.pittsfieldlibary.org , using Tixkeeper, an online pass reservation system that provides via remote access to both library staff and public a link into every participating museum’s website which makes it convenient to get up to date information.
I.3. RESERVE PROCESS: The borrower’s library card number, reservation date and requested museum, are entered into the system, which then reserves a pass in that borrower’s name.
I.4. LIMITS: There is no limit on how far in advance reservations may be made.
I.5. VERIFY AVAILABILITY: So the library may assure and immediately verify pass availability for the date requested, passes may not be reserved by mail, facsimile transmission, recorded phone message or e-mail.
I.6. PICK-UP BY NOON: If a reserved pass has not been picked up by 12:00 noon on the day it was reserved (unless special arrangements have been made to the contrary), the Athenaeum shall consider the pass no longer on reserve and may loan it out to someone else.
J.1. DUE DATES: “Original” passes are due back by 9:30 a.m. Monday through Friday, and 10:30 a.m. on Saturdays, on the day after the pass was checked out.
J.2. INSIDE RETURNS: Because the loan period is so short, “original” passes should be returned inside the library building to the adult Circulation Department to assure they are checked in on time.
J.3. OUTSIDE RETURNS: If the library is closed, the “original” pass may be placed in a sealed envelope and put in one of the book drops located at either entrance to the building. “Original” passes returned to a bookdrop should be put in an oversize envelope because they tend to be small and easily lost in the book drop mechanism. The larger the envelope, the more likely the pass will not be lost.
K. USER LIMITS: Only one pass may be checked out per family at any given time.
L. PARTICIPATING MUSEUMS:
Updated August 2011