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PATRON COMPLAINT FORM

Date:    _______________________________

Name:              ___________________________________________________________________
Address:           ___________________________________________________________________
                        ___________________________________________________________________
Telephone        ___________________________________________________________________


Describe the problem situation to be addressed:            _____________________________________
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_______________________________________________________________________________
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What should the Athenaeum do to correct this situation?  _________________________________
_______________________________________________________________________________
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Have you addressed your concerns to library staff, and if so, do you know the person’s name?  _______________________________________________________________________________

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[FOR LIBRARY USE]   

                              
Date received:  _______________________________
Action taken:    ___________________________________________________________________
_______________________________________________________________________________
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Updated December 2010.

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Berkshire Athenaeum, Pittsfield's Public Library, Pittsfield, Massachusetts